Important information

for doctors and patients

Information about appointments at Hope Dermatology

Information for patients

How to make an appointment

You can make an appointment by calling the clinic on (03) 9039 5644 or online via HotDOC.

If you require an urgent appointment, please get your doctor to complete our urgent referral form or call our clinic directly on (03) 9039 5644.

Fees

We are a private billing specialist clinic and do not bulk bill. There are discounts applicable to eligible pensioners. DVA gold card holder patients do not incur any out-of-pocket charges.

For fee estimates please contact our friendly reception staff. Please be aware that any treatments/biopsies etc will incur additional fees to the consultation.

Reception staff can give an estimate costing for you of additional fees but please be aware that these are not fixed quotes as the reception staff may not be aware to the full extent of the procedure being performed by the Dermatologist. Please ask to speak to the Practice Manager if you have any further queries relating to this matter.

Doctors Referral

To claim back the Medicare Rebate for the consultation and any treatments/procedures, you must have a valid doctor’s referral. Please ask your referring doctor to fax or email this to our clinic, or ensure you bring it with you on the day of the appointment. 

Fax (03) 9686 9898 or email reception@hopedermatology.com.au

Please Note: this email is for doctor’s referrals only, we do not make or change appointments via this email address, please call the clinic on (03) 9039 5644.

Waiting List

Our current wait time to see one of our expert dermatologists is 3-4 weeks. If you feel your matter is urgent, please contact our reception staff for an urgent appointment or to be put on our cancellation list. We will endeavour to accommodate your request.

Cosmetic appointments

We also offer consultation appointments with our expert cosmetics nurse or dermal therapist. Bookings can be made 24 – 7 via HotDOC.

Cosmetic consultations are approximately 45 minutes in duration and there is a fee of $55.00 including GST. This fee is redeemable on any Rationale product (must be bought on the day) or cosmetic treatment booked and performed either on the day or within 3 months of the appointment.

Telehealth appointments

Telehealth appointments are available for your convenience for certain skin concerns. Please request a telehealth appointment when you are making your booking.

Patient Registration Form

If you are a new patient, please try to fill in this registration form and bring it with you to your appointment. Alternatively, please arrive 10 minutes prior to your allocated appointment time to complete the paperwork at the clinic before your appointment.

Information for doctors

Urgent appointments are available for your patients

Call us on (03) 9039 5644 to make an urgent appointment for your patient.

We have dedicated urgent appointment slots that are available only to doctors who ring directly to our clinic. If you require an urgent appointment, please ring us directly and we will do our best to accommodate your urgent request. We will always strive to get your patient an appointment on the day if we possibly can. Please also fill out this urgent referral form.

Non-urgent appointments

Our current wait time is short and is currently less than 3-4 weeks for all referrals.

We are happy to receive referrals either via ph: (03) 9039 5644 or fax (03) 9686 9898. Our phone lines are open from 9am till 5pm, Monday to Friday, so please feel free to call and ring on your patients’ behalf. We correspond using Argus secure messaging. You may also fax or use encrypted email to send a referral to us on reception@hopedermatology.com.au. 

Please Note: this email is for referrals only, we do not make or change appointments via this email address, please call the clinic on 9039 5644.

Patients can also book their own appointments 24/7 via HotDOC.

Our services

We provide a range of dermatology services including: